Questions about decent homes
This page gives answers to frequently asked questions (FAQs) about the Decent Homes programme. Let us know if you would like to find out more.
What is a Decent Home?
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In order to set a national target, the Government have developed a common definition of what a "Decent Home" is.
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More »What does the standard apply to?
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The Decent Homes standard only applies to the actual property. It does not apply to the quality of the area around the home, like that from the front door to the street, or the environment of the neighbourhood.
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More »What will happen after 2010?
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Penwith Housing Association is committed to continuous improvement and to ensuring that once all homes are made to comply with the Decent Homes Standard by 2010, they are kept that way.
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More »Is my home affected?
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If work is needed to your home in order to make it comply with the Decent Homes Standard, we will arrange for someone to contact you personally to discuss what needs to be done.
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More »What choices will I have?
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Penwith Housing Association has a strong commitment to providing a choice of services to its our customers. This means that where work has to be done you will be consulted in detail.
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More »What priorities are there?
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PHA staff have been working closely with various groups of tenant representatives to establish the best way of deciding which homes will receive what work first.
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More »What is the extent of works in homes?
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Different elements of work will be required in different homes in order to comply with the Decent Homes Standard.
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More »What if I don’t want work carried out?
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It obviously makes sense to have work carried out to your home while we are working on other homes in your neighbourhood. Remember, the rent you pay for your home will not be affected by the Decent Homes work, whether we undertake the work or not!
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